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Microsoft Dynamics 365

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Browsing Category " customer lookup filter "

Set only contact entity or only Account entity customer field lookup in case / Opportunity for ms crm

Set potential customer look up field to only for contact entity record.

By default out of the box functionality gave a pop up with two entity type -contact & account for customer lookup field ,
if your requirement is to set only contact or only account as entity it can be done using javascript as given below ,

Both Contact and Account are viewed by Default